The Link Worker: Transition to Work is responsible for engaging, facilitating and empowering a caseload of Transition to Work (TtW) Participants who are at risk of long-term unemployment, are disengaged from education and training or have multiple barriers to employment. The Link Worker: Transition to Work motivates and guides TtW Participants in developing appropriate skills and attributes to gain meaningful and sustainable employment, including apprenticeships and traineeships. The Link Worker: Transition to Work facilitates connections with education, training and labour market opportunities that will position TtW Participants well for sustainable employment.

The Site Manager: DES oversees the day-to-day operations of their allocated DES site, delivering both the DES-DMS and DES-ESS contracts, including specialist psychiatric contracts, if applicable. A key feature of this position is the day-to-day management of staff and operations to maximise contractual and financial performance, along with the management of the Government authorities notice board, pending lists, Participant flow, Employment Consultants caseload numbers, and Participant exits and transfers. The Site Manager: DES will also provide expert training, support and advice to staff to maximise placements and outcomes for the site.

The Assistant Employment Region Manager Transition to Work will work closely with the Employment Region Manager to assist with the implementation and success of operational strategies, in accordance with the Organisations Global Service Model (GSM), that drive contractual and commercial performance within a designated Employment Region. This position is responsible for leading a team of Mentors, including day-to-day operations across all locations, ensuring service excellence is provided and that external requirements for financial probity and contractual performance requirements are met. Key features of this position are the provision of expert support and advice to operational staff to maximise performance as well as undertake Employment Regional Manager responsibilities in periods of absence.

The Indigenous Mentor is responsible for providing effective support, in accordance with our Global Service Model (GSM), mentoring and intervention to Indigenous Participants that enables them to successfully participate in education and employment. They will work with a number of key community and local labour market stakeholders to provide opportunities for Aboriginal and Torres Strait Islander Participants, taking into account skills and abilities, as well as their community and cultural needs. The Indigenous Mentor will provide on the job support to Participants, and assess and address their workplace support needs to ensure ongoing employment is maintained.

The Customer Services Officer is responsible for delivering outstanding administration and support services for the Employment Services team and providing customer service to the Organisation, Participants and key stakeholders in accordance with the Global Service Model (GSM)

The Employment Consultant – Disability Employment Services (DES) is responsible for engaging, facilitating and empowering a caseload of Participants who may have multiple and complex personal and vocational barriers to employment, including a range of physical and mental health issues. This role involves guiding Participants to develop appropriate skills and attributes to improve their employment prospects and gain meaningful employment. The Employment Consultant – Disability Employment Services facilitates and implements pre-employment strategies, delivered through the Organisations Global Services Model (GSM), that focus on achieving return to the paid workforce.

The Link Worker: Transition to Work is responsible for engaging, facilitating and empowering a caseload of Transition to Work (TtW) Participants who are at risk of long-term unemployment, are disengaged from education and training or have multiple barriers to employment. The Link Worker: Transition to Work motivates and guides TtW Participants in developing appropriate skills and attributes to gain meaningful and sustainable employment, including apprenticeships and traineeships. The Link Worker: Transition to Work facilitates connections with education, training and labour market opportunities that will position TtW Participants well for sustainable employment.