Before you enrol, please ensure you have read and understood the information in the Training Information Handbook, as you will be required to acknowledge and agree to abide by all policies and procedures within it at the end of this enrolment process.
This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
To study this course, participants will need:
This course is delivered online via Status eLearning, and structured work place activities.
This course is designed to be completed in 26 weeks, based on a study load of 25 hours per week. The expiry date for this course will be 12 months after course commencement.
The total course cost for the Certificate III in Retail is $1175.00
There are no formal entry requirements however participants will require sufficient English skills to undertake the course/ perform the job role.
To study this course, you will need:
This course can be commenced at any time
There are 13 units in this qualification, as outlined in the table below.
|Certificate III in Retail|
|Unit Code||Unit Name|
|SIRXCEG001||Engage the customer|
|SIRXCEG002||Assist with customer difficulties|
|SIRXCEG003||Build customer relationships and loyalty|
|SIRXCOM002||Work effectively in a team|
|SIRXIND001||Work effectively in a service environment|
|SIRXRSK001||Identify and respond to security risks|
|SIRXSLS001||Sell to the retail customer|
|SIRXWHS002||Contribute to workplace health and safety|
|BSBDIV301||Work effectively with diversity|
|SIRXHWB001||Maintain personal health and wellbeing|
|SIRRINV001||Receive and handle retail stock|
|SIRXIND003||Organise personal work requirements|
|SIRXIND004||Plan a career in the retail industry|
On successful completion of this course, you will receive a certificate showing that you have attained the following qualification: SIR30216 Certificate III in Retail.
Should you not complete the entire course, a Statement of Attainment will be issued for all successfully completed units.